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MediaTrac™ respects your personal information and is committed to the
highest standards in protecting and safeguarding your right to privacy
while using and interacting with our website.
While you can access most areas of our website without submitting any
personal data, there are certain areas of our site that may request
specific personal information including name, phone number, and email
address. Our intent is to allow you as much control as possible over
your personal information. Below we explain how MediaTrac collects,
stores, and uses your information.
MediaTrac may collect your information via the following channels:
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| Service and Support Requests: Information
collected for this purpose is both contact data and information related
to products and service/support requested. This information is also
used to provide service, product update, and similar notices. |
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| Server Logs: For each visitor to the MediaTrac
website, our web server automatically recognizes the visitor's IP
Address, browser type, operating system, entry page, exit page, and
average time on the website. This information is used for internal
purposes only in helping us improve our website and better your overall
experience. |
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| Online Forms: We may use online forms
in areas of our website. Online forms provide site visitors with an
opportunity to request company and product information. All information
provided by the visitor is voluntary, with information generally including
name, address, company, and email. We will sometimes use this information
to contact visitors for marketing, sales, service and support purposes. |
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| Transaction History/Program Enrollment: Name,
address, email, purchase details, and credit card/payment information
may be collected and stored as part of the transaction history. The
majority of the data collected under this category is business contact
information. MediaTrac may need to share some of this data (address,
payment) with delivery services, credit card clearing houses, and
other similarly situated third parties that are required to accomplish
the transaction. |
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| Site Feedback Survey: The MediaTrac website
periodically contains feedback surveys that solicit visitor feedback
on your experience using the MediaTrac website. Visitors remain anonymous
unless they choose to provide their name and email address. Information
is used to better the MediaTrac website and provide a more engaging
and useful experience for site visitors. |
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| Contest & Promotions: When you enter
a contest or other promotional feature, we may ask for your name,
mailing address, and email address so that we can administer the contest
and notify winners. |
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| As a result of legal requirements. MediaTrac
may be required to provide data to comply with legally mandated reporting,
disclosure, or other legal process requirements. |
When used properly, cookies can improve the utility of a site by being
able to securely store and apply personal data that visitors have voluntarily
shared with the site.
Cookies are small pieces of information that are stored by your browser
on your computer's hard drive. Our cookies do not contain any personal
identification information, but they do enable us to store site preferences
and form information between visits. Most web browsers automatically
accept cookies, but you can change your browser settings to prevent
such acceptance. Doing so, however, may result in disabling the functionality
we have in place to better serve your needs.
We use cookies to personalize the experience of our visitors, provide
support to customers, record visitor preferences, provide personalized
and specialized content, record session information, track visitor clickstream
behavior throughout the website, and customize site content based on
your browser type, operating system, and preferences.
For more detailed information about cookies, what they are, and why
they are used, please visit the following website (not affiliated with
MediaTrac): http://www.cookiecentral.com/faq.
We do not collect email addresses without the site visitor voluntarily
providing us with this information.
Opting Out of Future Offers
We will periodically use your email information for service, sales,
support, and marketing purposes. If you do not wish to receive email
from us in the future, please contact us at optout@myservicerewards.com.
We do not collect postal addresses without the site visitor voluntarily
providing us with this information.
We will periodically use your postal address information for service,
sales, support, and marketing purposes. If you do not wish to receive
postal mailings from us in the future, please contact us at optout@myservicerewards.com.
We do not collect telephone numbers without the site visitor voluntarily
providing us with this information.
We will periodically use your telephone information to contact you regarding
service, sales, support, and marketing purposes. If you do not wish
to receive calls from us in the future, please contact us at optout@myservicerewards.com.
We do not sell, trade, or rent your personal information to others.
We may release account information when MediaTrac believes, in good
faith, that such release is reasonably necessary to (i) comply with
the law, (ii) enforce or apply the terms of any of our user agreements
or (iii) protect the rights, property or safety of MediaTrac, our visitors,
or others.
Upon request, MediaTrac will provide site visitors with access to their
personal information that we have on record. This may include unique
identifier information (e.g., visitor number or password information),
transaction information (e.g., dates on which visitors made purchases,
amounts and types of purchases), and contact information (e.g., name,
address, email, and phone number information) as well as communications
(e.g., emails and completed forms) that the visitor directed to our
site.
Visitors can request their personal information at any time by contacting
us. We will make every effort to ensure your right to privacy by reviewing,
qualifying and validating Visitor Information Requests before disseminating
such information.
We have licensed the industry-standard Secure Sockets Layer (SSL) technology
that permits encryption of potentially sensitive information such as
your name, address and credit card number. This will make your information
unusable in the event of unauthorized third-party interception.
Additionally, we have appropriate security measures in place at our
physical facilities to protect against the loss, misuse, or alteration
of your personal information.
Our website may contain links to other company and organizational websites
that are not owned or operated by MediaTrac. We are not responsible
for the privacy practices or the content of such websites. For more
information on your privacy rights with regards to these sites, please
refer to the privacy policies of each respective site that you visit.
By using our website, you consent to the collection and use of your
information by MediaTrac. From time to time, we may use your information
for new, unanticipated uses not previously disclosed in our privacy
notice. All privacy policy changes and updates will be promptly posted
on our website.
MediaTrac adheres to the Safe Harbor program that resulted from the
European Commission's Directive on Data Protection. For more information
about Safe Harbor, please see www.export.gov/safeharbor. If you have
any questions or concerns about MediaTrac's compliance with the Safe
Harbor principles or MediaTrac's privacy policy, please direct them
to: info@media-trac.com
Our continuing goal is to protect and safeguard your right to privacy.
As such, we appreciate all feedback that helps us improve our privacy
policy. Please share with us your thoughts, comments, and suggestions.
MediaTrac
5000 Executive Parkway
Suite 250
San Ramon, CA 94583
Telephone (North America): 866-744-5525
Telephone (local and all other regions): 925-415-1300
Fax: 925-901-0406
Email: Info@media-trac.com
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